As our Policies are liable to change at any time, it is recommended that the customers go through the policy each time they enter the site to purchase.
The company gathers navigational information about where visitors go on our website and information about the technical efficiencies of our website and service (i.e. time to connect and time to download pages). This information allows us to see which areas of our Company's Website are most visited and helps us understand our customers better than before. This also helps us improve the quality of those sites which are lacking in some way or the other. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, written and other materials that are part of this site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the Company.
This site and all its contents are intended solely for personal and non-commercial use. The customers may download or copy the Contents and other downloadable materials displayed on the Site for their personal use only. No right, title or interest in any downloaded materials or software is transferred to the customer as a result of any such downloading or copying. The customer may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivatives, sell or participate in any sale or exploitation of the site, its content, or any related software.
The moment the customer visits our site or sends e-mails to our contacts, the customer is communicating with our company electronically. It's involuntary for the customers to receive our communications electronically. Our Company will communicate with the customer by e-mail or by posting notices on this site. Thus the customer agrees that all agreements, notices, disclosures and relevant communication satisfy and fulfill all legal requirements and are equivalent to any legal statement in writing.
YOU agree that resume makers online. is not liable for any correspondence from email address (es) other than the ones followed by our own domain or/and any Toll-free number that is not mentioned on our website. resume makers online. should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility for any communication through email address (es) under our own domain name or/and via Toll-free number i.e. already mentioned on resume makers online.'s Website.
All content that is included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of or its content suppliers and protected by and international copyright laws. The compilation of all content at this site is the exclusive property of this company and protected by and international copyright laws. All software used at this site is the property of this company or its software suppliers and protected by and international copyright laws. The trademark names used within our sites are the property of their respective company or its subsidiaries and cannot be used in connection with any product or service that is not part of that company.
Site Policies, Modification, and Severability
We suggest all customers to our site review all other policies posted here. These policies also govern visits to our site. The Company reserves the right to make changes to our site, to our policies, and to these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
We provide guaranteed three free revisions. Customers can ask us for free revisions. In case the number of pages exceeds, appropriate charges would then be applicable. In order to receive free revision, customers are required to request for a revision within 10 days of the order delivery date. However, in case of a large order, the timeline exceeds up to 35 days. If the revision request falls within these guidelines we will revise the order to meet the customer's initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
Any revision request sent by the customer for plagiarism within the order provided must be accompanied by a detailed report for the plagiarism. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
- For orders up to 24 hours of urgency; Revision turnaround time would be 24 hours.
- For orders between 24-48 hours of urgency; Revision turnaround time would be 48 hours.
- For orders of 48 hours and above; Revision turnaround time would be 72 hours.
We provide three amendment’s guarantee. Through this guarantee, customers can ask us for three amendments and we will entertain the amendment request.
In order to receive free amendment, customers are required to provide a request for a revision within 10 days of the order delivery date. However, in case of a reasonably large order, the timeline exceeds up to 35 days. If the amendment request falls within these guidelines we will revise the order to meet the customer's initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
All amendment requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Amendment turnaround time as per urgency is as follows:
- For orders up to 24 hours of urgency; Amendment turnaround time would be 24 hours.
- For orders between 24-48 hours of urgency; Amendment turnaround time would be 48 hours.
- For orders of 48 hours and above; Amendment turnaround time would be 72 hours.
The amount credited to your account through the Referral Discount offer is non-refundable and non-cashable. For programs and offers where additional amount is credited to the user account, e.g. Affiliate Program, the extra amount credited is non-refundable and non-cashable.
If you request a refund before we start working on your project, a 100% of your payment will be refunded (transaction charges will be deducted). You may ask for a refund if you are not a 100% satisfied with your purchase. In such scenarios, we will refund all the balance payment of your order. The amount for which we have already completed the work for on your project will not be refunded. Please note that only the balance payment will be refunded. However, if you have a specific complaint and need a complete refund, you may send us a refund request and we will take a fair decision accordingly.
In case of a refund, the content written by resume makers online. will remain our property and the customer cannot use it, in part or otherwise. If, however, it is found that the content written by resume makers online. has been used by the customer, we, at Resume Pros Online., shall have the right to initiate legal action.
Conditions For Refund
- You have chosen Executive Resume Package.
- The primary draft has been approved.
- You have demanded revisions.
- The cancellation has been made due to reasons non-related to the company.
- The company has not been contacted for more than 2 weeks of project.
- Company’s policies, or policy, have been violated.
- Other company or resume writer has been approached for the same project.
- The brief is lacking in required information.
- A complete content change has been demanded.
- The claim has crossed the given ‘request for refund’ time span.
- The person is closing the project because he has got a job already.
- Reasons such as ‘change of mind’, or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
- If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
- No refund can be claimed/processed once after the final files have been delivered to you following your request.
- Refund and revision explicitly does not apply on items offered free.
- The client will not be entitled to any refund for resume after 30 days, from the date of purchase.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- If you have reviewed and approved the initial draft, you are not liable for a refund. If you've any issues with the design, you can have unlimited revisions.
Steps To File A Refund Dispute
- Select the “Open Dispute” button from the order details section.
- Select a “Dispute Reason”
- Give as much detail about your experience, specifying what went wrong.
- Review and agree to the terms & conditions.
- Submit refund request.
- Note down your refund case ID, quote this ID anytime you want to inquire about the refund status.
resume makers online holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the content for any purpose; they will be the sole property of resume makers online. The company will be the rightful owner of the content.
Quality Assurance Policy
In order to provide the desired results, our consultants do not deviate from the specifications provided by the customer in the order form. All work is proofread prior to final delivery. It is to be noted that we guarantee the standard & quality of the order.
Our quality control department double-checks each content for plagiarism before sending it to the customer. First, every content undergoes our authenticity test through various advanced plagiarism detection software's. Finally, it goes to our specially employed board of editors that eliminates any possibility of plagiarism. All work submitted upon project completion becomes your property if it is paid for, and your responsibility.
We offer services at the best price along with exclusive free features. Customers are charged at a special discounted price. A quick read of our exclusive service features will help customers understand how we stay successful in the business. If customers find any site offering these EXCLUSIVE features we will give them 10% additional discount.
Furthermore, once a customer takes advantage of any promotional deals offering discounts, other discounts, such as the Bulk Order Discount and the Membership Discount will not be applicable to their order.
1) Customer expressly understands and agree that their use of the services is at their sole risk and that the services are provided "as is" and "as available." In particular, the company, its subsidiaries, and affiliates, and its licensors do not represent or warrant to customers that:
- (a) Customer's use of the services will meet their requirements,
- (b) Customer's use of the services will be uninterrupted, timely, secure or free from error,
- (c) Any information obtained by customers as a result of their use of the services will be accurate or reliable
2) Any material downloaded or otherwise obtained through the use of the services is done at the customer's own discretion and risk and that the customer will be solely responsible for any damage to their computer system or other device or loss of data that results from the download of any such material.
3) No advice or information, whether oral or written, obtained by the customers from the company or through or from the services shall create any warranty not expressly stated in the terms.
Limitation of liability
Customers agree that in no event shall the company be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use, misuse, (or inability to use) or performance of this website or services provided or offered by any means, even if the company has been advised of the possibility of such damages. Customers further agree that in no event, shall any liability to the company as the result of the agreement, or other circumstances involving them and the company exceed the fee which has been paid up to the time during which any claim deriving liability may arise.
Means of Reaching the Company
The pathway to all communications, starting from the purchase to the delivery process to the completion of the order, is done using any of the following methods:
Note: Use of stolen credit cards is strictly prohibited and is considered a serious crime. We work in close collaboration to fight cybercrime and make sure that all fraudulent orders are reported to the Federal and State Agencies.